Homepage: Request Tracker 3.1 Homepage
Request Tracker is a database system that allows you to store and retrieve all pertinent information about customer requests. An ideal solution for help desks of any type of call center. Track who requests what and when they requested it, what was done to address the request, who handled the request and how much time it took them. If you charge customers for the requests you handle, Request Tracker will allow you to calculate charges, print bills and track payments.
Request Tracker is easy to use -- one screen records all pertinent information about a single request. Extensive search capabilities allow you to use the program's database to identify similar problems or requests that were handled in the past, making the solutions instantly available. Complete on-line documentation and context-sensitive help is provided.
Tags: help desk, call center, helpdesk, workorder database, CRM, KMS, customer relations management, customer resource management, resource management, customer service, service report, work order, time management, time
Request Tracker 3.1 Free Download Information
File Cart periodically updates pricing and software information of Request Tracker 3.1 Free Download from the publisher, so some information may be slightly out-of-date. You should confirm all information before relying on it. Software piracy is theft, Using Request Tracker 3.1 Free Download crack, password, serial numbers, registration codes, key generators is illegal and will prevent future development of Request Tracker 3.1 Free Download Edition.
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Homepage | Screenshot | 108,532 Hits |
| Listing Views | 1,322 |
| Staff Rating | |
| User Rating | | 42 Votes |
| Price | $149.00 |
| Date Added | 03.15.2004 |
| License | Shareware |
| Downloads | 18 this week - 56 Overall |
| OS Support | Win95, Win98, WinME, WinNT 3.x, WinNT 4.x, Windows2000, WinXP, Windows2003, Windows Vista Starter, Windows Vista Home Basic, Windows Vista Home Premium, Windows Vista Business, Windows Vista Enterprise, Windows Vista Ultimate, Windows Vista Home Basic x64, Windows Vista Home Premium x64, Windows Vista Business x64, Windows Vista Enterprise x64, Windows Vista Ultimate x64 |
| Trial Period | |
| File Size | 4,807 KB |
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Request Tracker 3.1
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